right of return

WARRANTY:

The statutory warranty provisions are completely excluded.

ambiento.ch guarantees the freedom from defects and functionality of the ordered product for 2 years after delivery:

- Replacement with a new product by ambiento.ch (new warranty period of 2 years from replacement)

- Credit at the current price (maximum the sales price at the time of the order)

RIGHT OF WITHDRAWAL:

  1. cancellation period | return period

    7 day return policy on products purchased from ambiento.ch .

The return deadlines apply from the date of dispatch. The date of the postmark is decisive for the return.

  1. No right of return

Unfortunately, we cannot offer returns in the following cases:

  • If there is no proof of purchase
  • For damaged items caused by the customer
  • If the original packaging is not available
  • Products that are not complete
  • Products that were used
  1. refund value

If the product can be returned, the following refund rules apply:

Indicated purchase price paid at the time of acquisition.

  1. Postage:

The postage costs for returning items are at the sender 's expense .

  1. Address for return shipping :

eShoppen GmbH
Im Vorderasp 4
CH-8154 Oberglatt

The refund will be made via the payment portal used by the customer at the time of purchase.

We reserve the right to check the condition of the product before issuing a refund.

Commercial Register: CHE-153.739.601

as of January 1, 2024

© 2025 ambiento.ch by eShoppen GmbH

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